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#1 2024-06-22 18:55:17

locallycompact
Novice
Registered: 2024-06-16
Posts: 4

Password recovery is not working.

Hi. The password recovery feature on this forum is not working for any email account. Can this be fixed? I tried contacting the support email address as well.

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#2 2024-06-22 23:18:47

Bob
Administrator
Registered: 2010-06-20
Posts: 10,503

Re: Password recovery is not working.

hi locallycompact

Welcome to the forum.

Whoops, it looks like you are right.  I tried this on a dummy account and got no email.  I can do some things as an administrator but not fix that. Sorry.

Do you have another username that you want to resurrect?  I can probably fix that for you. Tell me the old membership name and I'll see what I can do. I will have to be convinced that you're not trying to steal someone else's account of course. smile

Bob


Children are not defined by school ...........The Fonz
You cannot teach a man anything;  you can only help him find it within himself..........Galileo Galilei
Sometimes I deliberately make mistakes, just to test you!  …………….Bob smile

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#3 2024-06-23 00:59:35

locallycompact
Novice
Registered: 2024-06-16
Posts: 4

Re: Password recovery is not working.

Bob wrote:

hi locallycompact

Welcome to the forum.

Whoops, it looks like you are right.  I tried this on a dummy account and got no email.  I can do some things as an administrator but not fix that. Sorry.

Do you have another username that you want to resurrect?  I can probably fix that for you. Tell me the old membership name and I'll see what I can do. I will have to be convinced that you're not trying to steal someone else's account of course. smile

Bob

Thanks. Could we do that via email? I'm at locallycompact at gmail.com.

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#4 2024-06-23 05:08:11

Bob
Administrator
Registered: 2010-06-20
Posts: 10,503

Re: Password recovery is not working.

Yes. I'll ask my PA, Matilda, to send you an email.

Bob


Children are not defined by school ...........The Fonz
You cannot teach a man anything;  you can only help him find it within himself..........Galileo Galilei
Sometimes I deliberately make mistakes, just to test you!  …………….Bob smile

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#5 2024-06-23 23:32:12

locallycompact
Novice
Registered: 2024-06-16
Posts: 4

Re: Password recovery is not working.

Thank you!

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